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Frequently asked questions

Is it really free, permanently?
Up to 300 assets, 3 members and 100MB of storage, with no time limit — a tier you keep, not a trial. If no member signs in for a whole year the data is cleaned up after advance notice; any sign-in keeps it.
Can I take my data elsewhere?
Every asset and every history record exports to CSV at any time. Not locking your data in is a design rule here.
Can I migrate from another asset tool?
CSV import is supported: upload the export, confirm the column mapping, review the validation result, and only clean rows are registered. Duplicate tags are skipped, so re-running an import is safe.
Does barcode scanning need an app?
No. Allow camera access in your phone browser and scan straight away. Add the site to your home screen and it behaves like an app.
Where is my data stored?
The database lives in the AWS Seoul region (Supabase); photo and document files live in the Cloudflare R2 Asia-Pacific region. Files sit in private storage, and every access is checked against the signed-in session and the organization membership.
Can I buy a paid plan today?
Not with a real payment yet. The payment channel is in internal testing before approval. For paid-plan access or payment testing, contact support@tagloft.net.

Anything else?

We answer by email, aiming for within a day.

support@tagloft.net